GE HealthCare Services

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5 Service Solutions for Higher Productivity

Inspired by nature’s five elements, these service solutions help in keeping your assets functional at all times.

Features

Value Added Services

Value Added Services encompasses comprehensive blended training programs designed for all healthcare segments, including leadership, middle management, technicians, clinicians, and front-end staff. 

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My GEHealthCare App

MyGEHealthCare App centralizes service and support needs via smartphone. Users can create/track service requests, view maintenance history, access engineer data, and receive real-time notifications. The app monitors MR system connectivity and magnet parameters, displays contract status, and supports local languages (Hindi, Bangla, Sinhala). Search functionality includes asset filtering by modality and facility. This digital platform streamlines equipment management, reduces downtime, and enhances operational efficiency for healthcare providers using GE HealthCare systems.

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Preventive Repairs

GEPM is a comprehensive, proactive maintenance strategy designed to prevent unexpected equipment failures and optimize asset performance for healthcare customers. This holistic approach enhances predictability while providing superior environmental control systems. Working collaboratively with customer teams, GEPM ensures optimal equipment functionality through systematic maintenance protocols. By minimizing unplanned downtime on a daily basis, this preventive solution maximizes operational efficiency, extends equipment lifespan, reduces costly emergency repairs, and maintains consistent healthcare service delivery, ultimately supporting better patient care outcomes.

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Performance Solutions

Trupay

REVACT equipment receives comprehensive care through an innovative pay-per-use model, offering maximum service benefits while minimizing upfront costs. 

Service Shop

GE HealthCare's Service Shop is an innovative e-commerce portal revolutionizing healthcare service delivery. This first-of-its-kind platform provides instant access to genuine parts, comprehensive product information, and real-time delivery tracking capabilities. 

Power Services Offerings

POWER services enhance clinical excellence and patient satisfaction through comprehensive support solutions. These services ensure healthcare facilities operate at peak performance.

 

Productivity Solutions

iCenter

iCenter is a secure, cloud-based asset maintenance and management platform delivering comprehensive data analytics on equipment status, maintenance history, utilization patterns, and service records. 

Thoracic Care Suite

Thoracic Care Suite automatically analyses chest X-ray images using Lunit INSIGHT CXR algorithms to detect eight abnormal radiologic findings. 

DoseWatch

This comprehensive, integrated solution enables healthcare facilities to optimize and standardize radiation dose and contrast parameters across imaging procedures.

Tube Watch

Tube Watch uses Digital Twin technology to deliver predictive analytics, converting potential unplanned downtime into scheduled service events. 

Digital Expert

This innovative solution leverages modern mobile technology to deliver on-demand application support and training through HIPAA-compliant tele-presence software. 

 

Definium XR120

Definium™ XR120 transforms analog imaging facilities by introducing advanced digital technology.

 

Ultrasound Upgrades

Enhance your clinical capabilities by selecting ultrasound upgrades tailored to your specific diagnostic needs. 

 

Probe Management

GE HealthCare's probe management offerings maximize ultrasound asset uptime while increasing diagnostic confidence and improving cost efficiency.

 

OKI DICOM Embedded Printers

Transform your medical imaging capabilities with integrated DICOM A4/A3 printers delivering stunning HD color prints.

 

Accessories and Supplies

GE HealthCare offers a comprehensive one-stop solution for premium accessories and supplies with expanded expert-verified inventory. 

 

Online Contract Configuration (eContracts)

GE HealthCare's hygiene-centric value proposition drives innovative service solutions minimizing contact while protecting equipment and users. 

Have a question? We would love to hear from you. 

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